A smart ERP for the multilingual diamond trade

Sarvadhi × Ankit Gems: we wired a 1985-founded export house into one ERP that unifies procurement, dynamic pricing, multilingual B2B sales, CRM, and exhibitions, without losing the trust their brand was built on.

Ankit Gems — cover

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A 1985 export house, ready for its next generation.

Ankit Gems, founded in 1985, is a globally recognised diamond processing and export company and an official Export House under the Government of India. Under new-generation leadership, they wanted to fully digitise operations. Every stone varies by the 4Cs, prices move with the global market daily, and legacy registers were slowing the business. Sarvadhi unified procurement, pricing, sales, CRM, and exhibitions into one system while keeping their transparency intact.

about

Ankit Gems

Diamond Processing & Export · India, global export presence

  • Modernising legacy opsManual processes and siloed registers were capping growth; the full lifecycle had to live in one system.
  • Showroom-grade B2BBuyers expected multilingual access, 4Cs filters, and instant certificates, not an email thread.
  • Market-driven pricingQuotes depend on the 4Cs and the day's rates, so every stone had to price instantly and accurately.
  • Live cross-department inventoryHigh turnover with no live view meant role-based control was non-negotiable.
  • CRM for high-value clientsTailored pricing tiers and remembered preferences didn't scale past memory.
challenges

What we untangled

legacy ops · 4Cs · pricing · inventory · CRM · exhibitions

  • Lifecycle mappingMapped the diamond lifecycle with leadership, turning heritage workflows and global ambitions into a roadmap.
  • Clickable prototypesStakeholders walked every journey in prototype before any production code.
  • Role-based ERP buildWired procurement, QA, inventory, sales, and logistics into one source of truth.
  • Multilingual deploymentShipped web and mobile on Play and App Store, where buyers search by 4Cs, certify, and order.
  • Live tuningRole-based dashboards and pricing tuned on live production data after go-live.
approach

How we built it

discover · build · run

  • Multilingual B2B appsBuyers filter by 4Cs, preview certificates, and order from anywhere, a mobile-first showroom.
  • Dynamic pricing engineReal-time quotes from product attributes and live demand, so every buyer sees a current price.
  • Centralised ERP coreProcurement, inventory, sales, and logistics unified with live visibility across departments.
  • Role-based dashboardsEach department sees only what it owns, for cleaner audit trails and controlled access.
  • CRM wired to inventoryPersonalised pricing tiers and full order history that scale beyond memory.
solution

What we shipped

B2B apps · pricing · ERP · roles · CRM · exhibitions

  • Global B2B at scaleA multilingual platform now serves multiple countries with sharper conversions.
  • 5× faster systemThe new ERP runs up to five times faster than the legacy stack.
  • 60% lower turnaroundLive cross-department visibility cut inventory turnaround by over 60%.
  • Personalisation at scaleCRM-tier pricing and full histories drove repeat orders up without new headcount.
  • 70% lower hostingA modern cloud deployment cut server and hosting costs by 70%.
results

By the numbers

5× faster · 60% turnaround · 70% lower hosting

[ Word of mouth ]

Our clients put it better than we could.

We would rather not grade our own work. The people who have worked with us are better placed to, and this is what they had to say.

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Sarvadhi Solutions Private Limited has offered amazing customer service; they're wonderful communicators and have listened to the client's concerns. The team has also delivered great work on time and has been really attentive to the client's needs. They've shown care about the client's project.

Vaishali PatelCEO & Founder, Sanskarteaching International Inc.

Sarvadhi Solutions Private Limited provides high-quality, dedicated frontend development work to support the client's projects. They consistently deliver work on time and to the highest standard, reflecting their top-notch work ethic. Above all, the client commends the team's professionalism.

Jacob KalmsCEO, 20SHOTS

Sarvadhi Solutions Private Limited's app was positively received by users, meeting expectations. They provided constant updates about the project and were always available. Ultimately, their team was innovative, professional, and accountable — they took ownership of the solution.

Joseph KiblerHead of Product, Automotive Company

Sarvadhi Solutions Private Limited successfully delivered a functional product. The team was highly responsive, patient, dedicated, and committed to delivering positive results. Moreover, they were accommodating and went above and beyond to meet the client's tight deadlines.

Khyati JainProject Manager, Gateway International

Sarvadhi Solutions Private Limited successfully delivered Figma designs and deployed a frontend for mobile and desktop screens. They completed all tasks on time and suggested multiple options to achieve the desired results. The team was confident and solutions-oriented.

AzharCo-Founder, Healthcare Company

The application has successfully reached 15,000 users in its early stages. Sarvadhi Solutions Private Limited has provided real-time quality work. They have been flexible in encountering problems and offered efficient solutions. They have also met and covered all the app's requirements.

Marius PrunaFounder & CEO, Byebye

Sarvadhi Solutions Private Limited's work has over 30,000 users worldwide. The team consistently delivers on time and goes above and beyond to ensure the quality of their work. Their excellent work ethic and strong understanding of the client's industry and needs stand out.

Parth DesaiCEO, Devise Health LLC

Sarvadhi Solutions Private Limited successfully delivered a bug-free and enhanced biblical meditation app. They communicated frequently and promptly via Slack, ensuring an effective workflow. The team's excellent communication and responsiveness throughout the project were hallmarks of their work.

Tim VerdouwCEO, Nonprofit Organization

Sarvadhi Solutions Private Limited delivered a quality website with functional animations. The CMS was also working well for tax AI, blogs, and career-related functions. The client was impressed with the team's speed and quality of work, on-time delivery, and friendly approach.

Ramzy SyedFounder, Software Company

The delivered site received positive feedback from the internal team — they all loved its improved look and new features. Sarvadhi Solutions Private Limited was very professional — they always delivered high-quality work on time. Moreover, their patience and can-do attitude impressed the client.

AditiCommunity Manager, India Quotient

Sarvadhi Solutions Private Limited's support has driven improvements in the client's customer retention rate. The reliable partner delivers on time, addresses issues immediately, and communicates well. They leverage their passion and expertise into valuable insights that further elevate the app.

Roy CameronCEO, Communications Company

The app was launched, meeting the client's deliverables. Overall, the client was satisfied with Sarvadhi Solutions Private Limited's support and communicative approach.

Suhaib BaghdadiFounder & CEO, YR
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